Sample Privacy Policy

SAMPLE POLICY – NOTICE TO BUSINESS OWNER: This is a sample privacy policy provided as a starting point only. It is not legal advice, and it may not meet every legal requirement for your business, your state or the way you use customer information. Have a licensed attorney review and adapt it before this page goes live. Once your attorney has approved it, delete this notice and remove the word "Sample" from the page title.

Last updated: [Month Day, Year]

This Privacy Policy explains how Demo Remodeling Company ("we," "us" or "our") collects, uses, shares and protects information about you when you visit our website, fill out a form, call us, text us, chat with us, book an appointment or hire us for a project.

Information We Collect

Information you give us. Your name, phone number, email address, mailing or project address, company name, the type of project you're interested in, project details, budget range, preferred start date, photos you send us, and anything else you choose to share in a form, call, text, email or chat.

Information collected automatically. When you visit our website, we and our service providers may collect your IP address, browser and device type, pages viewed, the page that sent you to us, and similar usage information through cookies, pixels and similar technologies.

Information from others. We may receive information about you from people who refer you to us, from advertising and review platforms, and from financing partners if you apply for financing through them.

How We Use Your Information

• To respond to your requests and answer your questions

• To schedule and confirm estimates, site walks, consultations and other appointments, and to send reminders

• To prepare proposals, perform our work, and communicate with you about your project

• To send follow-up messages, service updates, review requests and, if you agree, marketing messages

• To improve our website, services and customer experience

• To protect our business, prevent fraud and comply with the law

Text Messages (SMS)

If you give us your mobile number and agree to receive text messages, we may text you about your inquiry, appointments, estimates and project updates. We send marketing text messages only if you separately agree to receive them. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or reply HELP for help. Agreeing to receive text messages is not a condition of any purchase.

We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other information-sharing described in this policy and will not be shared with any third parties, except service providers that help us deliver our messages.

Calls, Chat and Automated Assistants

Calls to our business and conversations in our website chat or by text may be answered or assisted by an automated assistant, and may be recorded or transcribed so we can respond to you, keep accurate records and improve our service. A member of our team can take over at any time if you ask.

How We Share Your Information

We do not sell your personal information. We share information only as described here:

• Service providers that help us run our business, such as scheduling, messaging, email, phone, website hosting, payment processing and customer management providers. They may use your information only to provide services to us.

• Financing partners, only if you ask us to connect you with financing or apply through them.

• Subcontractors and suppliers, when needed to complete your project.

• Legal and safety reasons, when required by law or to protect the rights, property or safety of our customers, our business or others.

• Business transfers, if our business is sold, merged or reorganized.

Cookies and Analytics

Our website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use the site and measure our advertising. You can set your browser to refuse or delete cookies; some parts of the site may not work properly if you do.

Your Choices

• Text messages: reply STOP to any text.

• Email: click "unsubscribe" in any marketing email.

• Access, correction and deletion: contact us using the details below to ask what information we have about you, to correct it, or to ask us to delete it, subject to records we must keep by law.

Depending on where you live, you may have additional privacy rights under your state's law. To make a request, contact us using the details below. We will not discriminate against you for exercising your privacy rights.

How Long We Keep Information

We keep information for as long as we need it to serve you, complete and warranty our work, keep business and tax records, and meet our legal obligations.

How We Protect Information

We use reasonable administrative, technical and physical safeguards to protect your information. No website, transmission or storage system is completely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to Other Websites

Our website may link to other websites, such as financing partners, review sites and social media. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the "Last updated" date above.

Contact Us

Demo Remodeling Company
123 Fake Ave, Your City, ST 00000
Phone: (555) 555-0100
Email: [email protected]